![]() ![]() Tell the applicant that if a change happens after the eligibility interview and before the notice of decision, it must be reported within 10 calendar days.Explain the SNAP application process including expedited benefits, the processing standards and what the applicant must do to complete the process. Provide assistance to the applicant if needed. See PM 01-04-05.Provide an oral explanation at the eligibility on the following:: If the applicant is a pregnant teen or a teen parent (i.e., under age 20), refer the case to TPS for Teen Parent Intake/Benefit Advocacy (see PM 14-12-06). ![]() Advise the applicant of their Rights and Responsibilities, including the appropriate application processing standard times.Allow the customer 10 calendar days to comply with the request. Request additional information using Verification Checklist (Form IL444-0267).During the interview, review all information contained on the application form and explore and resolve with the applicant/representative any unclear or incomplete information.If permanent verifications are found in an existing paper case record, upload copies to the ECR for the new IES case. Return the original documents to the paper case record. Conduct the eligibility interview even if an old record was requested and is not available on the day of the interview. If an old case record was requested and is available on the day of the eligibility interview, use the permanent verification information that is in the old record.
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